City of Dallas COVID-19 Update: April 19

Dear City of Dallas Partner —

Below are the latest updates from the City of Dallas on our COVID-19 response:

Confirmed Positive Cases of COVID-19 in North Texas

Hospital Reports

Here are the bed and ventilator capacity statistics as reported by 24 hospitals in the City of Dallas (1 failed to report in time): 

  • Total beds: 5,397
  • Beds occupied: 2,858 (53%)
  • Total ICU beds: 783
  • ICU beds occupied: 480 (61%)
  • Total ventilators: 898
  • Ventilators in use: 292 (33%)

COVID-19 Lab Reports

As of 5:45 p.m. the City of Dallas Office of Emergency Management has received a report from four labs. Below are the numbers for today, Sunday, April 19, 2020:

207 COVID-19 tests
50 positive
156 negative

Testing numbers from labs to date

Total tests to date by Dallas County Health and Human Services1,490
Total tests to date private labs*8,795
Total negative tests to date*7,343
Total active cases2,428
Total deaths60

*Numbers since March 13, 2020, the date the order requiring public and private labs in Dallas to report their COVID-19 tests went into effect

Community-Based Testing Sites

The numbers reported from the two community-based testing sites for April 18 are as follows:

American Airlines CenterEllis Davis Field House
Total number of visitors: 200Total number of visitors: 211
Total tested: 197Total tested: 202

311 COVID-19 Call and Service Report (SR) Data

Data SetValueNotes
New 311 COVID-19 Calls Received Today31 
Total 311 COVID-19 Calls Received to Date3,972Since March 13, 2020
New Emergency Regulations SRs Received Today (General)196 
Total Emergency Regulations SRs Received to Date (General)14,997Since March 17, 2020
New Emergency Regulations SRs Received Today (Parks only)1 
Total Emergency Regulations SRs Received to Date (Parks only)418Since March 20, 2020

City Operations

  • The COVID-19 Community-Based Testing Sites are collecting race/ethnicity data of those tested. This is the breakdown of both sites for April 15 to April 18.  
  • The Office of Homeless Solutions (OHS) continues their operations of a temporary, overnight shelter at the Kay Bailey Hutchison Convention Center (KBHCC). Last night the KBHCC housed 344 overnight guests.
  • OHS is also utilizing hotel rooms to house persons in need of quarantine or persons on the “priority housing” list. Last night 105 people received shelter at local hotels.
  • The privately-operated shelter, Dallas Life, has had at least 38 confirmed COVID-19 cases. The shelter has closed and plans to re-open after a thorough cleaning of their facility. Their 164 guests remain at a local hotel provided by the Office of Homeless Solutions (OHS). There have been no positive cases of COVID-19 at the City operated shelter.

Updates from Dallas County

  • Dallas County Health and Human Services (DCHHS) reported 104 additional positive cases of COVID-19, bringing the total case count in Dallas County to 2,428.
  • Dallas County has reported at least two recovered COVID-19 cases, however the exact number of patients who have been released from area hospitals to continue their recovery at home is not available at this time.
  • Of cases requiring hospitalization, most (69%) have been either over 60 years of age or have had at least one known high-risk chronic health condition.
  • Diabetes has been an underlying high-risk health condition reported in about a third (30%) of all hospitalized patients with COVID-19.

Updates from Collin County

  • There are 5 net new cases of COVID-19 in Collin County today, as of 3:30 p.m.
  • There are 190 current cases of COVID-19 in Collin County (total cases minus recovered and deceased).
  • There have been 527 total confirmed positive cases of COVID-19 in Collin County.
  • 324 people have successfully recovered; 16 are hospitalized; 174 remain in home isolation.
  • There have been 13 confirmed deaths associated with COVID-19 in Collin County.
  • There have been 3,281 negative COVID-19 tests in Collin County.
  • There are 1,002 Persons Under Monitoring (PUM) in Collin County.

Updates from Denton County

  • Denton County Public Health (DCPH) has announced one new laboratory-confirmed case of COVID-19 in Denton County. This increases the cumulative, countywide total to 593 confirmed COVID-19 cases with 248 of those now recovered.
  • The laboratory-confirmed COVID-19 Denton State Supported Living Center (DSSLC) resident total remains 54. The cumulative, countywide long-term care facility (LTCF) resident total remains 17. Staff who test positive for COVID-19 from DSSLC and over 100 LTCFs in Denton County are included within the totals for the town, city, unincorporated area, and/or county in which the staff person resides.
  • Visit for local COVID-19 data including interactive heat maps, charts, and city and zip code data. Visit for COVID-19 health and safety information.

Dallas Resident Resource Guides

There are a number of resources available to residents and businesses impacted by the emergency regulations that have been put in place to slow the spread of COVID-19. The City of Dallas has created a Resident Resource Guide with information on:

  • Rental assistance;
  • Filing for unemployment;
  • Connecting displaced workers to jobs;
  • Food assistance;
  • Help paying utilities (notemost utility disconnections have been halted during this time);
  • Mental health resources;
  • Business loan information; and
  • Other key resources.

The guide has been updated and is available in both English and Spanish

Dallas Regional Chamber Resources

The Dallas Regional Chamber has set up a site for additional resources for residents and businesses, including information on various state and federal programs. Check out their resource guide here and their site to connect displaced workers to employment opportunities during the pandemic here.

United Way Resource Guides

United Way of Metropolitan Dallas has put together a list of resources available to Dallas area residents in English and Spanish. Resources include the North Texas Food Bank’s open food pantries, tax filing information, and job opportunities.

Senior Source Resources

This is the link to the Senior Source’s COVID-19 resource guide. The guide includes information for seniors, including information on specific grocery store hours dedicated to seniors, and guidance for those who are caring for seniors during the pandemic. 

If you have more questions about COVID-19, including what you should do if you believe you might have the virus, check out the City’s web page,

Please share this update. The official page to sign up to receive this newsletter is here

As always, if you have any questions, comments, or concerns, please reply to this email or call my office at (214) 670-3301.


Eric Johnson
City of Dallas
(214) 670-3301

City of Dallas COVID-19 Update: April 19 1

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